ABACUS RESERVATION 1 (Basic)

Duration: 2 working days
This course covers how to access Abacus System, to check air availability and to create reservations.
Prerequisite: Currently working with an automated agency and recommended for new employees in a travel agency.
This course is also open to members of the public who have completed any tourism or travel related course.

KUALA LUMPUR

Training Date

FROM	TO
07 Jan 2009	08 Jan 2009
16Feb 2009	17 Feb 2009
16 Mar 2009	17 Mar 2009
06 Apr 2009	07 Apr 2009
04 May 2009	05 May 2009
11 May 2009	12 May 2009
01 Jun 2009	02 Jun 2009
29 Jun 2009	30 Jun 2009
27 Jul 2009	27 Jul 2009
10 Aug 2009	11 Aug 2009
07 Sep 2009	08 Sep 2009
05 Oct 2009	06 Oct 2009
26 Oct 2009	27 Oct 2009
16 Nov 2009	17 Nov 2009
07 Dec 2009	08 Dec 2009

JOHOR BAHRU (Southern Region)

Training Date

FROM	TO
10Feb 2009	12 Feb 2009
14Apr 2009	15 Apr 2009
09Jun 2009	10 Jun 2009
28Jul 2009	29 Jul 2009
08Sep 2009	09 Sep 2009
03Nov 2009	04 Nov 2009

KUCHING (Sarawak Region)

Training Date

FROM	TO
17 Feb 2009	20 Feb 2009
12 May 2009	15 May 2009
11 Aug 2009	14 Aug 2009
10 Nov 2009	13 Nov 2009

SABAH (Sabah Region)

Training Date

FROM	TO
20 Apr 2009	24 Apr 2009
03 Aug 2009	06 Aug 2009
08 Dec 2009	11 Dec 2009

MIRI Station

Training Date

FROM	TO
10 Aug 2009	13 Aug 2009

ABACUS RESERVATION 2 (Advance)

Duration: 2 working days
This course covers the steps to make special service request, pre-reserved seats, PNR history and Queues etc.
Prerequisite: Currently working with an automated agency and have completed Reservation 1.

KUALA LUMPUR

Training Date

FROM	TO
14 Jan 2009	15 Jan 2009
03 Feb 2009	04 Feb 2009
02 Mar 2009	03 Mar 2009
30 Mar 2009	31 Mar 2009
20 Apr 2009	21 Apr 2009
13 May 2009	14 May 2009
03 Jun 2009	04 Jun 2009
06 Jul 2009	07 Jul 2009
03 Aug 2009	04 Aug 2009
17 Aug 2009	18 Aug 2009
09 Sep 2009	10 Sep 2009
19 Oct 2009	20 Oct 2009
09 Nov 2009	10 Nov 2009
30 Nov 2009	01 Dec 2009
09 Dec 2009	10 Dec 2009

JOHOR BAHRU (Southern Region)

Training Date

FROM	TO
13Feb 2009	14 Feb 2009
16Apr 2009	17 Apr 2009
11Jun 2009	12 Jun 2009
30Jul 2009	31 Jul 2009
10Sep 2009	11 Sep 2009
05Nov 2009	06 Nov 2009

ABACUS TICKETING 1 (Basic)

Duration: 2 working days
This course covers Abacus pricing system, non-itinerary and PNR pricing. Covers the basic steps to PNR ticketing.
Prerequisite: Currently working with an automated agency and well versed with reservations.

KUALA LUMPUR

Training Date

FROM	TO
12 Jan 2009	13 Jan 2009
18 Feb 2009	19 Feb 2009
18 Mar 2009	19 Mar 2009
08 Apr 2009	09 Apr 2009
06 May 2009	07 May 2009
25 May 2009	26 May 2009
15 Jun 2009	16 Jun 2009
07 Jul 2009	08 Jul 2009
29 Jul 2009	30 Jul 2009
24 Aug 2009	25 Aug 2009
29 Sep 2009	30 Sep 2009
28 Oct 2009	29 Oct 2009
18 Nov 2009	19 Nov 2009
07 Dec 2009	08 Dec 2009

JOHOR BAHRU (Southern Region)

Training Date

FROM	TO
02 Mar 2009	03 Mar 2009
11 May 2009	12 May 2009
06 Jul 2009	07 Jul 2009
10 Aug 2009	11 Aug 2009
05Oct 2009	06 Oct 2009
07Dec 2009	08 Dec 2009

KUCHING (Sarawak Region)

Training Date

FROM	TO
23 Mar 2009	27 Mar 2009
22 Jun 2009	26 Jun 2009
19 Oct 2009	23 Oct 2009

SABAH (Sabah Region)

Training Date

FROM	TO
10 Mar 2009	14 Mar 2009
13 Jul 2009	17 Jul 2009
02 Nov 2009	07 Nov 2009

MIRI Station

Training Date

FROM	TO
11 May 2009	15 May 2009
05 Oct 2009	09 Oct 2009

 

ABACUS TICKETING 2 (Advance)

Duration: 3 working days
This course covers the exchange document reissuance, ticketing history and voiding of tickets etc.
Prerequisite: Currently working with an automated agency and have completed Ticketing 1.

KUALA LUMPUR

Training Date

FROM	TO
19 Jan 2009	21 Jan 2009
11 Feb 2009	13 Feb 2009
04 Mar 2009	06 Mar 2009
01 Apr 2009	03 Apr 2009
22 Apr 2009	24 Apr 2009
27 May 2009	29 May 2009
17 Jun 2009	19 Jun 2009
15 Jul 2009	17 Jul 2009
05 Aug 2009	07 Aug 2009
02 Sep 2009	04 Sep 2009
05 Oct 2009	07 Oct 2009
21 Oct 2009	23 Oct 2009
11 Nov 2009	13 Nov 2009
01 Dec 2009	03 Dec 2009

JOHOR BAHRU (Southern Region)

Training Date

FROM	TO
04 Mar 2009	06 Mar 2009
13 May 2009	15 May 2009
08 Jul 2009	10 Jul 2009
12 Aug 2009	14 Aug 2009
07 Oct 2009	09 Oct 2009
09 Dec 2009	11 Dec 2009

 

HOTEL AND CAR WHIZ

Duration: 1 working day
Shop, book and sell hotel reservations thru Abacus System
Used to book car reservations in Abacus System.

KUALA LUMPUR

Training Date

DATE

11 Feb 2009

07 Apr 2009

02 Jul 2009

09 Sep 2009

06 Nov 2009

QUEUE ADVANCE

Duration: ½ working day
Used to monitor bookings progress in Abacus System. User can create, delete and monitors PNRs created in the agency.
Recommended for Supervisory level and above

KUALA LUMPUR

Training Date

DATE

02 Apr 2009

13 May 2009

02 Jun 2009

29 Jul 2009

28 Sep 2009

 

STARS (LEVEL 1-3)

Duration: ½ working day
User can create, amend or delete their customer profile for IT Corporate Clients.

KUALA LUMPUR

Training Date

DATE

04 Mar 2009

21 Apr 2009

26 May 2009

29 Sep 2009

23 Nov 2009

KUCHING (Sarawak Region)

Training Date

DATE

30 Apr 2009

30 Sep 2009

SABAH (Sabah Region)

Training Date

DATE

20 Oct 2009

 

REFRESHER IN REISSUANCE (CRYPTIC)

Duration: 2 working days
This course covers the rate desk (manual) pricing using Abacus System and ticketing entries for reissuance.
Prerequisite: Currently with working with an automated ticketing agency and well versed with reservations.

KUALA LUMPUR

Training Date

FROM	TO
03 Feb 2009	04 Feb 2009
10 Mar 2009	11 Mar 2009
08 Apr 2009	09 Apr 2009
04 May 2009	05 May 2009
18 May 2009	19 May 2009
09 Jun 2009	10 Jun 2009
09 Jul 2009	10 Jul 2009
11 Aug 2009	12 Aug 2009
10 Sep 2009	11 Sep 2009
12 Oct 2009	13 Oct 2009
03 Nov 2009	04 Nov 2009
23 Nov 2009	24 Nov 2009
07 Dec 2009	08 Dec 2009

 

FARES & PRICING

Duration: 1 working day
This course covers entries in obtaining fares/pricing for PNR booked. 
Prerequisite: Currently working with an automated ticketing agency and well versed with reservations.

KUALA LUMPUR

Training Date

DATE

10 Feb 2009

06 Apr 2009

28 Jul 2009

08 Sep 2009

05 Nov 2009

KUCHING (Sarawak Region)

Training Date

DATE

16 Apr 2009

16 Jul 2009

SABAH (Sabah Region)

Training Date

DATE

23 Jun 2009

18 Sep 2009

 

QUICK REFUND 

Duration: ½ working day
This course covers the types of refund allowed in Abacus System and the processing guidelines.

KUALA LUMPUR

Training Date

DATE

05 Feb 2009

12 Mar 2009

03 Apr 2009

05 May 2009

21 May 2009

03 Jun 2009

02 Jul 2009

14 Jul 2009

13 Aug 2009

25 Aug 2009

01 Oct 2009

29 Oct 2009

17 Nov 2009

02 Dec 2009

SABAH (Sabah Region)

Training Date

DATE

30 Jun 2009

27 Oct 2009

 

* All training dates are subject to changes

Contact Us

If you are interested in attending any of above courses, we look forward to welcoming you personally to join us at Abacus Malaysia. Through this effort we hope to raise the competency levels in using the Abacus GDS throughout the travel industry. For further information or clarification, please feel free to contact Abacus Training Department at +603 - 9281 4755.

To register, please print this registration form and fax back to us at 03 - 9283 3324.